Guide

Your Fitbit Inspire 2 Display Not Working? Here’s Why And How To Fix It

Greg is an IT support specialist with over 15 years of experience troubleshooting a wide range of tech issues. He launched gcdev2.com to share solutions with others in convenient, step-by-step guides. In his spare time, Greg enjoys learning about new devices and staying up to date on the latest operating...

What To Know

  • A common reason for a non-working Fitbit Inspire 2 display is a dead or low battery.
  • If your Fitbit Inspire 2 is still under warranty and the display issue persists despite troubleshooting and contacting Fitbit support, you may be eligible for a replacement device.
  • Clean the charging port on the device using a soft brush or compressed air to remove any debris or lint.

The Fitbit Inspire 2 is a popular fitness tracker known for its sleek design, affordable price, and array of health-tracking features. However, like any electronic device, it can sometimes experience technical issues, one of the most common being a non-working display. If you’re wondering, “Why is my Fitbit Inspire 2 display not working?” this comprehensive guide will provide you with troubleshooting steps and solutions to get your device back up and running.

1. Check the Battery:

A common reason for a non-working Fitbit Inspire 2 display is a dead or low battery. Ensure your device is fully charged by connecting it to its charging cable and a power source. Allow it to charge for at least 30 minutes before attempting to power it on. If the display remains unresponsive, try using a different charging cable or power source.

2. Clean the Display:

Dirt, dust, or moisture on the display can interfere with its functionality. Use a soft, lint-free cloth slightly dampened with water to gently clean the display. Avoid using harsh chemicals or abrasive materials, as these can damage the screen.

3. Restart the Device:

A simple restart can often resolve minor software glitches that may be causing the display issue. To restart your Fitbit Inspire 2, press and hold the side button for 10 seconds until the Fitbit logo appears. Once the device restarts, check if the display is working correctly.

4. Update the Firmware:

Outdated firmware can sometimes lead to display problems. Make sure your Fitbit Inspire 2 has the latest firmware installed. Connect your device to the Fitbit app on your smartphone and check for available updates. If an update is available, follow the on-screen instructions to install it.

5. Reset the Device:

If the above steps don‘t resolve the issue, try resetting your Fitbit Inspire 2. Note that resetting the device will erase all stored data, so back up any important information before proceeding. To reset the device, navigate to Settings > About > Factory Reset. Follow the on-screen instructions to complete the reset process.

6. Contact Fitbit Support:

If you’ve tried all the troubleshooting steps and your Fitbit Inspire 2 display is still not working, it’s time to contact Fitbit support. Visit the Fitbit Help Center website or reach out to their customer support team via phone or chat. Provide them with detailed information about the issue, including any error messages or codes you may have encountered.

7. Consider a Replacement:

If your Fitbit Inspire 2 is still under warranty and the display issue persists despite troubleshooting and contacting Fitbit support, you may be eligible for a replacement device. Contact Fitbit support to inquire about replacement options and follow their instructions for returning the faulty device.

Troubleshooting Tips:

  • Ensure the charging cable is properly connected to the device and the power source.
  • Try using a different charging cable or power source to rule out any issues with those components.
  • Clean the charging port on the device using a soft brush or compressed air to remove any debris or lint.
  • If the display remains unresponsive, try connecting the device to a computer and see if it’s recognized.
  • If you’re experiencing syncing issues, make sure Bluetooth is enabled on your smartphone and that the Fitbit app is up to date.

Frequently Asked Questions

1. Why does my Fitbit Inspire 2 display sometimes flicker or show distorted colors?

  • This could be due to a software glitch or a hardware issue. Try restarting the device or updating the firmware. If the problem persists, contact Fitbit support.

2. Can I use a screen protector on my Fitbit Inspire 2 display?

  • Yes, you can use a screen protector designed specifically for the Fitbit Inspire 2. However, ensure the protector is properly applied and doesn’t interfere with the touchscreen’s functionality.

3. How can I prevent my Fitbit Inspire 2 display from getting scratched or damaged?

  • Keep the device away from sharp objects and abrasive surfaces. Consider using a protective case or bumper to provide additional protection.

4. What should I do if my Fitbit Inspire 2 display is cracked or shattered?

  • If the display is cracked or shattered, it’s best to contact Fitbit support for repair or replacement options. Using a device with a damaged display can be hazardous.

5. How often should I clean my Fitbit Inspire 2 display?

  • It’s recommended to clean the display regularly to remove dirt, dust, and moisture. Use a soft, lint-free cloth slightly dampened with water. Avoid using harsh chemicals or abrasive materials.
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Greg Clayton

Greg is an IT support specialist with over 15 years of experience troubleshooting a wide range of tech issues. He launched gcdev2.com to share solutions with others in convenient, step-by-step guides. In his spare time, Greg enjoys learning about new devices and staying up to date on the latest operating systems and apps. He lives in California with his wife and two children, where he passes down his tech know-how while also picking up new tricks from the next generation of digital natives. Greg holds a degree in Computer Science and is A+ certified. In addition to running the site, he authors many of the hands-on tutorials and how-to articles to help users fix problems and get the most out of their devices.
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