Guide

Why Is The Touch Screen Not Working On Your Garmin Vivoactive 4? Here’s The Fix!

Greg is an IT support specialist with over 15 years of experience troubleshooting a wide range of tech issues. He launched gcdev2.com to share solutions with others in convenient, step-by-step guides. In his spare time, Greg enjoys learning about new devices and staying up to date on the latest operating...

What To Know

  • To do this, press and hold the power button and the button on the right side (next to the charging port) until the screen turns off.
  • To do this, press and hold the power button and the button on the left side (next to the charging port) until the screen turns off.

The Garmin Vivoactive 4 is a sleek and stylish smartwatch that offers a range of features to help you track your workouts, stay connected, and stay healthy. But like any other device, it can sometimes experience issues. One common problem reported by users is that the touch screen stops working. This can be incredibly frustrating, especially if you’re relying on the watch to track your progress or access your notifications. In this blog post, we’ll take a look at some of the potential causes of the touch screen not working on Garmin Vivoactive 4 and offer some solutions to get it back up and running.

Touch Screen Not Working On Garmin Vivoactive 4

If the touch screen on your Garmin Vivoactive 4 stops working, there are a few steps you can take to troubleshoot the issue. First, try restarting the device. Press and hold the power button until the device turns off, then press and hold the power button again to turn it back on.

If that doesn’t work, try restarting the device in safe mode. To do this, press and hold the power button until the device turns off, then quickly press and hold the power button again. When you see the Garmin logo, release the buttons. The device will then restart in safe mode.

In safe mode, only the watch face will be displayed. If the touch screen works in safe mode, there may be an app or widget that is causing the touch screen to stop working. Try uninstalling any recently installed apps or widgets to see if that solves the problem.

If the touch screen still doesn’t work in safe mode, there may be an issue with the device’s software. You can try updating the device’s software to see if that solves the problem. To do this, connect your Vivoactive 4 to your computer using the USB cable that came with the device. Then, open Garmin Express, select the Vivoactive 4 from the list of devices, and then click “Update.”

If updating the software doesn’t work, you may need to contact Garmin support for further assistance. They may be able to assist you with troubleshooting the issue or repairing the device.

What Are The Common Causes Of A Touch Screen Not Working On A Garmin Vivoactive 4?

  • 1. Low battery: A drained battery can prevent the touch screen from working.
  • 2. Software glitch: A software issue could be preventing the touch screen from functioning correctly.
  • 3. Dirt or debris: Dirt or debris on the screen can cause it to not respond properly.
  • 4. Damaged screen: A cracked or damaged screen can prevent the touch screen from working.
  • 5. Moisture: Moisture can cause the touch screen to malfunction.

How Do I Troubleshoot A Touch Screen Issue On My Garmin Vivoactive 4?

If your Garmin Vivoactive 4 touch screen isn‘t working, there are a few troubleshooting steps you can take to try and resolve the issue.

First, try restarting the device. Press and hold the power button until the screen turns off, then release the button. Press and hold the button again to power on the device.

If the restart doesn’t fix the issue, try resetting the device. To do this, press and hold the power button and the button on the right side (next to the charging port) until the screen turns off. Release both buttons, then press and hold the button on the right side until the device turns on.

If the reset doesn‘t fix the issue, it’s possible that the touch screen itself may be damaged. In this case, you may need to contact Garmin for repair or replacement options.

If none of the above steps work, it’s possible that the issue isn’t with the touch screen, but rather with the software or settings on the device. In this case, you can try restoring the device to its factory settings. To do this, press and hold the power button and the button on the left side (next to the charging port) until the screen turns off. Release both buttons, then press and hold the button on the left side until the device turns on. When the device turns on, select “Factory Reset” and follow the on-screen instructions.

If the problem persists, you may need to contact Garmin for further assistance.

How Do I Reset My Garmin Vivoactive 4 If The Touch Screen Still Doesn’t Work?

If your Garmin Vivoactive 4 touch screen still doesn’t work, you can reset the device. Here’s how:

1. Press and hold the power button until the device turns off.

2. Press and hold the power button again until the Garmin logo appears.

3. Release the power button.

4. Press and hold the down button and the back button simultaneously.

5. Release the buttons when the device turns off.

6. Press and hold the power button again until the Garmin logo appears.

This should reset your Garmin Vivoactive 4 and fix the problem with the touch screen. If this doesn’t work, you may need to contact Garmin support for further assistance.

Are There Any Specific Precautions I Should Take To Avoid Damaging The Touch Screen On My Garmin Vivoactive 4?

As the proud owner of a Garmin Vivoactive 4, you’ll want to take proper care of it to ensure its longevity and avoid damaging the touch screen. Here are some precautions you can take to protect your Garmin Vivoactive 4’s touch screen:

1. Handle with care: Be gentle when handling your Garmin Vivoactive 4. Avoid dropping it or exposing it to excessive pressure, as these actions can cause damage to the touch screen.

2. Clean regularly: Wipe the screen with a soft cloth regularly to remove dust and debris. Avoid using harsh chemicals or abrasive cleaners, as these can damage the touch screen.

3. Protect the screen: Consider using a screen protector or case to protect your Garmin Vivoactive 4’s touch screen from scratches and other damage.

4. Avoid extreme temperatures: Keep your Garmin Vivoactive 4 away from extreme heat or cold, as this can cause damage to the touch screen.

5. Avoid moisture: Keep your Garmin Vivoactive 4 away from water or other liquids, as this can cause damage to the touch screen.

By following these precautions, you can help ensure that your Garmin Vivoactive 4’s touch screen remains in good condition for years to come.

What Should I Do If The Touch Screen On My Garmin Vivoactive 4 Stops Working Completely?

If your Garmin Vivoactive 4 touch screen stops working completely, there are a few troubleshooting steps you can take to try and resolve the issue.

First, try restarting your device. To do this, press and hold the power button until the screen turns off, then turn it on again.

If that doesn’t work, you can try performing a factory reset. To do this, press and hold the power button and the down button at the same time until the device turns off, then turn it on again.

If neither of these steps resolves the issue, it’s possible that the touch screen may be damaged and need to be replaced. To do this, you can contact Garmin‘s customer support for further assistance.

It’s important to keep in mind that Garmin Vivoactive 4 is a water-resistant device, but it’s not waterproof. If water has gotten into the device, it can cause damage to the touch screen and make it stop working. In this case, you’ll need to contact Garmin’s customer support for further assistance.

Final Note

In conclusion, the Garmin Vivoactive 4 is a top-notch smartwatch with a multitude of features that make it stand out from other fitness trackers. However, if the touch screen stops working, it can be a major inconvenience. If you are experiencing this issue, try restarting the watch, updating the operating system, or contacting Garmin support for further assistance.

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Greg Clayton

Greg is an IT support specialist with over 15 years of experience troubleshooting a wide range of tech issues. He launched gcdev2.com to share solutions with others in convenient, step-by-step guides. In his spare time, Greg enjoys learning about new devices and staying up to date on the latest operating systems and apps. He lives in California with his wife and two children, where he passes down his tech know-how while also picking up new tricks from the next generation of digital natives. Greg holds a degree in Computer Science and is A+ certified. In addition to running the site, he authors many of the hands-on tutorials and how-to articles to help users fix problems and get the most out of their devices.
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