Guide

Why Is My Garmin Vivo 3 Not Showing Steps? Here’s The Fix!

Greg is an IT support specialist with over 15 years of experience troubleshooting a wide range of tech issues. He launched gcdev2.com to share solutions with others in convenient, step-by-step guides. In his spare time, Greg enjoys learning about new devices and staying up to date on the latest operating...

What To Know

  • Make sure that the Garmin Connect app is up to date and that you have the latest version of the Garmin Vivosmart 3 firmware installed.
  • If the step count is different, you may need to adjust the settings on your Garmin Vivosmart 3.

Garmin Vivo 3 is a great fitness tracker, but it can be annoying when the steps don’t show up. The good news is that there are a few things you can do to fix the problem. First of all, make sure that the Garmin Connect app is up to date. If it’s not, update it. Next, try restarting your phone. If that doesn’t work, try resetting the Garmin Vivo 3. To do this, press and hold the side button for 10 seconds. This should reset the device. Finally, if none of the above solutions work, contact Garmin support. They may be able to provide further assistance.

Garmin Vivo 3 Not Showing Steps

The Garmin Vivo 3 is a fitness watch that tracks your steps, calories, and other fitness activities. If the watch is not showing your steps, there are a few troubleshooting steps you can take to try and fix the issue.

First, check the battery level of the watch. If the battery is low, the watch may not be able to track your steps accurately. You can charge the watch by connecting it to a power source using the included charging cable.

Next, make sure that the watch is paired with your smartphone and that the phone’s Bluetooth is turned on. If the watch is not paired, it will not track your steps.

Finally, check the settings on the watch. Some watches have an option to turn on or off step tracking. Make sure that the step tracking option is turned on.

If none of these steps work, you may need to contact Garmin support for further assistance.

What To Do If Your Garmin Vivosmart 3 Is Not Tracking Steps?

  • 1. Restart your Garmin Vivosmart 3: Sometimes, a simple restart can do the trick. Press and hold the power button until the screen turns off, then turn it on again.
  • 2. Check your Garmin Vivosmart 3’s settings: Make sure that the “Step Tracking” setting is turned on and that the device is tracking steps accurately.
  • 3. Calibrate your Garmin Vivosmart 3: Calibrating your Vivosmart 3 can help to improve its step tracking accuracy. To do this, walk or run for about 20-30 minutes while wearing the device, and then let it calibrate itself.
  • 4. Update your Garmin Vivosmart 3’s firmware: Updating your Vivosmart 3’s firmware can help to fix any bugs and improve its performance. To do this, connect your Vivosmart 3 to your computer using a USB cable and follow the instructions provided by Garmin.
  • 5. Contact Garmin support: If none of the above solutions work, you may need to contact Garmin support for further assistance. They may be able to troubleshoot the issue or provide you with further guidance.

How Can I Fix The Step Tracking Issue On My Garmin Vivosmart 3?

To fix the step tracking issue on your Garmin Vivosmart 3, you can try the following steps:

1. Restart the Garmin Vivosmart 3: Press and hold the Power button until the device turns off, then turn it on again.

2. Check the Garmin Connect app: Make sure that the Garmin Connect app is up to date and that you have the latest version of the Garmin Vivosmart 3 firmware installed.

3. Calibrate the Garmin Vivosmart 3: To do this, open the Garmin Connect app, select “Settings,” and then select “Device Settings.” Under “Activity Tracking,” select “Calibrate.” Follow the on-screen instructions to calibrate the device.

4. Check the accuracy of the Garmin Vivosmart 3: Compare the step count on your Garmin Vivosmart 3 with other devices or apps, such as your phone’s pedometer or a fitness tracking app. If the step count is different, you may need to adjust the settings on your Garmin Vivosmart 3.

5. Check the Garmin Vivosmart 3’s settings: Open the Garmin Connect app, select “Settings,” and then select “Device Settings.” Under “Activity Tracking,” you can adjust the step count sensitivity.

6. Try resetting the Garmin Vivosmart 3: To do this, press and hold the Power button until the device turns off, then turn it on again.

If none of these steps work, you may need to contact Garmin support for further assistance.

How Do I Calibrate My Garmin Vivosmart 3 For Accurate Step Tracking?

Calibrating your Garmin Vivosmart 3 for accurate step tracking is a straightforward process that can be done in a few easy steps. First, it’s important to note that the Vivosmart 3 has a built-in accelerometer that tracks your steps throughout the day. To ensure that your step count is accurate, it’s important to calibrate the device regularly.

To calibrate your Vivosmart 3, follow these steps:

1. Stand still for a moment and wait for the Vivosmart 3 to count your steps.

2. Once the Vivosmart 3 has counted your steps, press and hold the button until you see a “Calibrate” message on the screen.

3. Now, walk forward for about 20 steps, making sure that the Vivosmart 3 is in contact with your skin.

4. Once you have walked 20 steps, stop and stand still for a moment.

5. Press and hold the button again until you see a “Calibrate” message on the screen.

6. The Vivosmart 3 will now compare the steps it counted while you were walking with the steps it counted while you were standing still.

Why Isn’t My Garmin Vivosmart 3 Tracking My Steps Accurately?

If your Garmin Vivosmart 3 is not tracking your steps accurately, it could be due to a few reasons. Here are some troubleshooting steps you can take:

1. Check Your Step Sensitivity: The Vivosmart 3 has different levels of step sensitivity. If you are finding that your step count is low, you can adjust the step sensitivity in the Garmin Connect app. Open the Garmin Connect app, go to Menu > Garmin Devices > Vivosmart 3 > Activity Tracking > Step Sensitivity.

2. Check Your Wrist Placement: The Vivosmart 3 is designed to be worn on your non-dominant wrist. Wearing it on your dominant hand may cause the device to track steps inaccurately.

3. Check the Battery: A low battery may cause the device to stop tracking steps accurately. Try charging the device for 30 minutes and see if your step count improves.

4. Check Your Surroundings: If you are in an environment where there is a lot of movement, such as in a shopping mall or at an event, the Vivosmart 3 may track steps that are not yours. This can happen if you are carrying something in your hand or wearing the device on your dominant hand.

How Do I Set Up My Garmin Vivosmart 3 To Track My Steps Automatically?

To set up your Garmin Vivosmart 3 to automatically track your steps, follow these instructions:

1. Turn on your Garmin Vivosmart 3 by pressing and holding the power button until you see the Garmin logo.

2. Once the device is on, open the Garmin Connect app on your phone.

3. Tap the “Add Device” button and follow the on-screen instructions to pair your Garmin Vivosmart 3 with your phone.

4. Once the device is connected, go to the “Settings” menu in the Garmin Connect app.

5. Tap “Activity Tracking” and then “Steps.”

6. Make sure the “Auto Tracking” option is toggled on. This will let your Garmin Vivosmart 3 automatically track your steps throughout the day.

7. You can also customize your step goals in the Garmin Connect app if you’d like to set goals for yourself.

That’s it! Your Garmin Vivosmart 3 should now be set up to automatically track your steps. Keep in mind that the device needs to be worn on your wrist in order to accurately track your steps.

Takeaways

In conclusion, if you own a Garmin Vivo 3 and it’s suddenly stopped showing your steps, there are a few troubleshooting steps you can take to resolve the problem. First, try restarting the device. If that doesn’t work, check your settings and make sure the device is still set to display your steps. If the problem persists, you may need to contact Garmin customer support for assistance.

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Greg Clayton

Greg is an IT support specialist with over 15 years of experience troubleshooting a wide range of tech issues. He launched gcdev2.com to share solutions with others in convenient, step-by-step guides. In his spare time, Greg enjoys learning about new devices and staying up to date on the latest operating systems and apps. He lives in California with his wife and two children, where he passes down his tech know-how while also picking up new tricks from the next generation of digital natives. Greg holds a degree in Computer Science and is A+ certified. In addition to running the site, he authors many of the hands-on tutorials and how-to articles to help users fix problems and get the most out of their devices.
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