Guide

Fitbit Versa 2: Here’s How To Fix The Stuck On Off Hours Screen!

Greg is an IT support specialist with over 15 years of experience troubleshooting a wide range of tech issues. He launched gcdev2.com to share solutions with others in convenient, step-by-step guides. In his spare time, Greg enjoys learning about new devices and staying up to date on the latest operating...

What To Know

  • If that doesn’t work, try performing a factory reset on your Fitbit Versa 2 by holding down the power button and tapping the button on the screen.
  • The Fitbit Versa 2 is stuck on off hours screen due to a bug or glitch in the device’s software.

Fitbit Versa 2 stuck on off hours screen is a common issue among users. If you are experiencing this problem, you are not alone. In this article, we will discuss some troubleshooting tips to help you get your Fitbit Versa 2 back on track. We will also provide some general care and maintenance tips to help you avoid future problems.

Fitbit Versa 2 Stuck On Off Hours Screen

Hi! Your Fitbit Versa 2 stuck on off hours screen is a common issue faced by many Fitbit users. There could be several reasons for this issue, such as a software glitch, battery issues, or damage to the device. Here are some troubleshooting steps you can try:

1. Restart your Fitbit: Press and hold the side button until you see the Fitbit logo on the screen. Then release the button.

2. Charge your Fitbit: If your Fitbit’s battery is low, it may not be able to power on correctly. Plug your Fitbit into the charger and let it charge for at least 30 minutes.

3. Check your Fitbit’s clock settings: Open the Fitbit app on your phone and go to your Versa 2’s clock settings. Make sure the “Show always on clock” option is toggled on.

4. Uninstall and reinstall the Fitbit app: Sometimes, uninstalling and reinstalling the Fitbit app can help fix software glitches.

5. Factory reset your Fitbit: If none of the above steps work, you may need to perform a factory reset. This will erase all of your data and settings, so be sure to back up your Fitbit before doing this.

I hope these troubleshooting steps help get your Fitbit Versa 2 working again. If the problem persists, I recommend contacting Fitbit’s customer support for assistance.

How Do I Fix My Fitbit Versa 2 When It Is Stuck On Off Hours Screen?

  • 1. Try restarting your Fitbit Versa 2 by holding down the power button for 10 seconds.
  • 2. If that doesn’t work, try performing a factory reset on your Fitbit Versa 2 by holding down the power button and tapping the button on the screen.
  • 3. If neither of those work, try contacting Fitbit support for further assistance.
  • 4. If you’re still having trouble, try taking your device to a Fitbit authorized repair center.
  • 5. If all else fails, you may need to replace your Fitbit Versa 2.

What Causes The Fitbit Versa 2 To Be Stuck On Off Hours Screen?

The Fitbit Versa 2 is stuck on off hours screen due to a bug or glitch in the device’s software. This can happen if the device’s software is not updated to the latest version. To resolve this issue, you can try the following steps:

1. Restart your Fitbit Versa 2: Press and hold the side button until the Fitbit logo appears on the screen.

2. Update your Fitbit Versa 2: Make sure your Fitbit Versa 2 is updated to the latest version of the device’s software. You can check for updates in the Fitbit app on your phone.

3. Uninstall and reinstall the Fitbit app: Sometimes, uninstalling and reinstalling the Fitbit app can help resolve the issue. To do this, open the Fitbit app on your phone, go to Settings, and select Uninstall App. Then, reinstall the app and sign in with your Fitbit account.

4. Contact Fitbit support: If none of the above steps work, you may need to contact Fitbit support for further assistance. They may be able to assist you further in resolving the issue.

Remember to back up your Fitbit Versa 2 data before contacting support, as this can help you restore any lost data after the repair.

How Long Does It Usually Take For A Fitbit Versa 2 To Be Stuck On Off Hours Screen?

A Fitbit Versa 2 is designed to be stuck on its off hours screen for about 15 seconds. It automatically switches to its main screen as soon as any activity is detected. If the Versa 2 continues to be stuck on its off hours screen for more than 15 seconds, there may be an issue with the device. In such cases, it is advisable to contact the Fitbit customer support team for assistance.

Can I Still Use My Fitbit Versa 2 While It Is Stuck On Off Hours Screen?

Yes, you can still use your Fitbit Versa 2 while it is stuck on the off hours screen. However, the display may be dimmed or off, which can make it difficult to see the time or notifications. To resolve this issue, you can try the following:

1. Press and hold the back button for 10 seconds. This will restart your Fitbit Versa 2 and should fix the off hours screen issue.

2. If that doesn’t work, you can try plugging your Fitbit Versa 2 into a charger and leaving it there for 10-15 minutes. This can sometimes help the device reset and fix the off hours screen issue.

3. If neither of those solutions work, you can try contacting Fitbit support for further assistance. They may be able to provide more specific troubleshooting steps or help you resolve the issue.

It’s important to keep in mind that your Fitbit Versa 2 is still tracking your activity, even on the off hours screen. This means that you will still be able to see your step count, calories burned, and other data in the Fitbit app or online dashboard.

Are There Any Risks To Using My Fitbit Versa 2 While It Is Stuck On Off Hours Screen?

There are no known risks to using a Fitbit Versa 2 while it is stuck on its off hours screen. The device is designed to be safe to wear and use at all times, even when it is not in use. It is possible that you may experience some inconvenience if the device is not responding to your touch inputs, but this should not cause any damage to the device or pose any health risks.

To troubleshoot this issue, you can try restarting the device by pressing and holding the side button until the Fitbit logo appears. If this does not work, you can try performing a factory reset by holding down the side button and tapping the factory reset button on the screen. This will erase all data from the device and return it to its factory settings.

If you are still experiencing issues, you can contact Fitbit’s customer support for assistance. They may be able to provide additional troubleshooting steps or help you troubleshoot the issue.

Key Points

Fitbit Versa 2 owners, take note: if your smartwatch is stuck on the dark screen during off-hours, there are a few steps you can take to resolve the issue. First, try restarting the device by pressing and holding the side button for several seconds. If that doesn’t work, you can try performing a factory reset. Keep in mind that this will erase all of your data, so be sure to back up your information first. As a last resort, you can contact Fitbit support for further assistance.

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Greg Clayton

Greg is an IT support specialist with over 15 years of experience troubleshooting a wide range of tech issues. He launched gcdev2.com to share solutions with others in convenient, step-by-step guides. In his spare time, Greg enjoys learning about new devices and staying up to date on the latest operating systems and apps. He lives in California with his wife and two children, where he passes down his tech know-how while also picking up new tricks from the next generation of digital natives. Greg holds a degree in Computer Science and is A+ certified. In addition to running the site, he authors many of the hands-on tutorials and how-to articles to help users fix problems and get the most out of their devices.
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