Guide

How To Fix: Fitbit Not Discoverable On Phone

Greg is an IT support specialist with over 15 years of experience troubleshooting a wide range of tech issues. He launched gcdev2.com to share solutions with others in convenient, step-by-step guides. In his spare time, Greg enjoys learning about new devices and staying up to date on the latest operating...

What To Know

  • First, make sure Bluetooth is turned on on your phone and that your Fitbit is within range of your phone.
  • If none of the above steps work, try connecting your Fitbit device to a different phone to see if the problem is with your phone or the Fitbit device.

Fitbit devices are designed to be easy to connect to your phone and other devices, but sometimes the connection process can fail. If you’ve tried everything and your Fitbit is still not connecting, there are a few things you can do. First, make sure Bluetooth is turned on on your phone and that your Fitbit is within range of your phone. If those steps don’t help, you can try restarting both your phone and your Fitbit. If that doesn’t work, you can try unpairing your Fitbit from your account and starting the connection process from scratch.

Fitbit Not Discoverable

One common problem people face with Fitbit is syncing issues. Fitbit is a fitness tracking device that records your daily activities, including steps, distance, calories burned, and sleep. To sync your Fitbit device, you will need to connect it to your smartphone or computer via Bluetooth. Sometimes, the device might not sync, and you will see a “not discoverable” message on the screen.

You can try the following steps to resolve your issue:

1. Check battery: If the battery is low, your Fitbit device won’t sync. Make sure the battery level is at least 20%.

2. Restart the device: Sometimes, restarting the device can help. To do this, press and hold the button on your Fitbit for 5 seconds.

3. Try a different Bluetooth device: Connect your Fitbit to a different Bluetooth device, such as another smartphone or computer. If it works, the issue might be with your original device.

4. Check the Fitbit app: Open the Fitbit app on your phone and check if the device is syncing. If it’s not, try uninstalling and reinstalling the app.

5. Update the app: Check if there are any updates available for the Fitbit app.

6. Restart your phone: Sometimes, the issue might be with your phone, so restarting it can help.

7. Contact Fitbit support: If none of the above steps work, contact Fitbit support for further assistance.

I hope these steps help you resolve your issue.

How Do I Troubleshoot My Fitbit If It Is Not Connecting To My Phone?

  • 1. Check the Bluetooth settings on your phone and ensure they are enabled.
  • 2. Restart your phone and Fitbit, then try connecting again.
  • 3. Uninstall and reinstall the Fitbit app on your phone.
  • 4. Try connecting your Fitbit to a different phone to see if the issue persists.
  • 5. Contact Fitbit customer support for further assistance.

Why Won’t My Fitbit Show Up On The List Of Devices When I Open The Fitbit App?

There could be several reasons why your Fitbit device is not showing up on the list of devices when you open the Fitbit app. Here are some troubleshooting steps you can try:

1. Check your Bluetooth connection: Ensure that your Fitbit device and smartphone are connected to the same Wi-Fi network and have Bluetooth enabled. If Bluetooth is not enabled, go to your phone’s settings and enable Bluetooth.

2. Restart your phone: Sometimes, simply restarting your phone can help fix minor glitches that may be causing issues with your Fitbit device.

3. Restart your Fitbit device: Press and hold the button on your Fitbit for 8 seconds, then release it. Wait for the device to restart, then try connecting it again.

4. Uninstall and reinstall the Fitbit app: Sometimes, a corrupted app installation can cause problems with your Fitbit device. Uninstall the Fitbit app from your phone, then download and install it again from the App Store or Google Play Store.

5. Update your Fitbit device: Make sure your Fitbit device is running the latest version of its firmware. Open the Fitbit app on your phone, tap the Account icon, then tap “Update Tracker.”

6. Check your Fitbit account: Make sure your Fitbit device is connected to your Fitbit account. To check, open the Fitbit app on your phone, tap the Account icon, then tap “Set up a device.” If your device is listed, make sure it is set to “Connected.”

7. Try a different phone: If none of the above steps work, try connecting your Fitbit device to a different phone to see if the problem is with your phone or the Fitbit device.

If none of these steps work, you may need to contact Fitbit support for further assistance.

How Do I Reset My Fitbit If It Won’t Sync Or Connect To My Phone?

If your Fitbit won’t sync or connect to your phone, there are a few troubleshooting steps you can take to try and resolve the issue.

First, try restarting your phone and Fitbit. This can often help fix any temporary glitches that may be causing the problem.

If that doesn’t work, try unpairing your Fitbit from your smartphone and then reconnecting it. To do this, open the Fitbit app on your phone, tap the “Account” icon in the top-left corner, select “Set up a New Fitbit Device,” and follow the prompts to pair your Fitbit again.

If these steps don‘t help, you can try resetting your Fitbit to its factory settings. To do this, press and hold the small button on your Fitbit for about 10 seconds. This will put it into a factory reset mode. Once it’s in factory reset mode, press the button again to select “Yes” and then follow the on-screen instructions to factory reset your Fitbit.

Keep in mind that performing a factory reset will erase all of your Fitbit’s data and settings. So, be sure to back up your data before proceeding.

After trying these steps, your Fitbit should be reset and able to connect to your phone again.

How Can I Connect My Fitbit To My Phone If My Fitbit Is Unresponsive?

There are a few troubleshooting steps you can take if your Fitbit is unresponsive and you’re trying to connect it to your phone. First, try restarting your Fitbit by pressing and holding the side button until the screen turns off. Then press and hold the side button again until the Fitbit logo appears.

If that doesn’t work, try resetting your Fitbit by holding down the button until the Fitbit logo appears, then pressing and holding down the button again until the screen turns off. Once the screen is off, press and hold the button again until the Fitbit logo appears.

If restarting and resetting your Fitbit don‘t work, it’s possible that your Fitbit has run out of battery. Try charging your Fitbit for a few hours and see if that solves the problem.

If none of these steps work, it’s possible that there’s a problem with your Fitbit’s hardware. You can try contacting Fitbit’s customer support for further assistance.

Are There Any Common Reasons Why My Fitbit Won’t Sync With My Phone?

There could be several reasons why your Fitbit device is not syncing with your phone. Here are a few common problems and solutions:

1. Low battery: If your Fitbit’s battery is low, it may not sync properly. Try charging your Fitbit for a few hours and then try syncing again.

2. Incompatible app: Make sure that you are using the latest version of the Fitbit app on your phone. Also, check that you have the latest version of your phone’s operating system.

3. Wi-Fi network issues: If you are trying to sync over Wi-Fi, make sure that your phone and Fitbit are connected to the same network.

4. Bluetooth issues: If you are trying to sync over Bluetooth, make sure that your phone and Fitbit are paired properly. You may need to unpair and re-pair your devices.

5. Fitbit account issues: Check that your Fitbit is connected to your Fitbit account. You may need to log out and log back in again.

6. Phone storage issues: Check your phone’s storage. If your device is running low on storage, it may not have enough memory to sync your Fitbit.

7. Network issues: Try syncing your Fitbit on a different network. If it works on another network, there may be an issue with your current network.

In a nutshell

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Greg Clayton

Greg is an IT support specialist with over 15 years of experience troubleshooting a wide range of tech issues. He launched gcdev2.com to share solutions with others in convenient, step-by-step guides. In his spare time, Greg enjoys learning about new devices and staying up to date on the latest operating systems and apps. He lives in California with his wife and two children, where he passes down his tech know-how while also picking up new tricks from the next generation of digital natives. Greg holds a degree in Computer Science and is A+ certified. In addition to running the site, he authors many of the hands-on tutorials and how-to articles to help users fix problems and get the most out of their devices.
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