Guide

Why Is My Fitbit Ace 3 Not Turning On? Here’s The Fix!

Greg is an IT support specialist with over 15 years of experience troubleshooting a wide range of tech issues. He launched gcdev2.com to share solutions with others in convenient, step-by-step guides. In his spare time, Greg enjoys learning about new devices and staying up to date on the latest operating...

What To Know

  • If the battery is completely drained, it may take a few minutes for the device to turn on.
  • Connect the device to a computer and update the firmware to see if that solves the problem.
  • Make sure the charging cable is securely plugged into the charging port on your Fitbit Ace 3 and into a USB port on your computer or wall charger.

Fitbit Ace 3 is a great device for kids, but it’s also prone to some issues. One of the most common problems that users face is the device not turning on. If you’re facing this issue, don’t worry! There are a few easy fixes you can try. In this article, we’ll show you how to troubleshoot your Fitbit Ace 3 and get it working again.

Fitbit Ace 3 Not Turning On

There can be several reasons why your Fitbit Ace 3 won’t turn on. Here are the steps you can try to resolve the issue:

1. Charge the Device: Make sure the Fitbit Ace 3 is charged. If the battery is completely drained, it may take a few minutes for the device to turn on.

2. Check Charging Cable: Try using a different charging cable and charger to ensure the issue isn’t with the charging cable or charger.

3. Restart the Device: Press and hold the side button until you see the Fitbit logo on the screen.

4. Try a Hard Reset: If the device still doesn’t turn on, try doing a hard reset. Press and hold the side button for 10 seconds. Then release the button and wait for the Fitbit logo to appear on the screen.

5. Check the Battery: If the device still doesn’t turn on, the battery may be dead. Try charging the device for at least 30 minutes.

6. Update the Firmware: If the device still doesn’t turn on, you may need to update the firmware. To do this, connect your Fitbit Ace 3 to your computer using a charging cable. Then, open the Fitbit app and select your device. From there, select “Firmware Update” and follow the prompts.

7. Contact Customer Support: If none of the above steps work, contact Fitbit customer support. They will be able to help you troubleshoot the issue.

Note: If you are unable to turn on your Fitbit Ace 3, do not attempt to disassemble the device. This could damage the device and void your warranty.

Why Is My Fitbit Ace 3 Not Turning On?

  • 1. Dead battery: If your Fitbit Ace 3 won’t turn on, it could be because of a drained battery. Plug the device into a charger and see if that turns it on.
  • 2. Device malfunction: Sometimes, the device itself may malfunction and refuse to turn on. Try restarting the device by pressing and holding the side button for 10 seconds.
  • 3. App issue: The problem could be with the Fitbit app on your phone. Try uninstalling and reinstalling the app to see if that fixes the issue.
  • 4. Firmware update: Your Fitbit Ace 3 may need to be updated. Connect the device to a computer and update the firmware to see if that solves the problem.
  • 5. Hardware issue: If none of the above solutions work, there may be a problem with the hardware of the device. Contact Fitbit support for further assistance.

How Do I Troubleshoot My Fitbit Ace 3 If It Is Not Turning On?

How Do I Troubleshoot My Fitbit Ace 3 If It Is Not Turning On?

If you’re having trouble getting your Fitbit Ace 3 to turn on, there are a few troubleshooting steps you can take. Here are some things you can try:

1. Check the charging cable and port: Make sure the charging cable is securely plugged into the charging port on your Fitbit Ace 3 and into a USB port on your computer or wall charger. If it’s not charging, try a different cable or port.

2. Check the battery life: If your Fitbit Ace 3 has a low battery, it may not turn on. Plug your Fitbit Ace 3 into a charger and let it charge for at least 30 minutes. If it still doesn’t turn on, move on to the next step.

3. Restart your Fitbit Ace 3: Press and hold the button on your Fitbit Ace 3 for 10 seconds. This will restart your Fitbit Ace 3.

4. Check the Fitbit app: Make sure your Fitbit app is up to date and that it’s connected to your Fitbit Ace 3. Open the Fitbit app and tap the “Account” tab. If your Fitbit Ace 3 is listed, tap it and make sure it’s connected. If it’s not connected, follow the instructions in the app to connect it.

5. Try a different Fitbit Ace 3: If you have another Fitbit Ace 3, try turning it on to see if it works. If it does, there may be a problem with your original Fitbit Ace 3.

6. Contact Fitbit support: If none of the above steps work, contact Fitbit support. They may be able to assist you further.

Are There Any Known Issues With The Fitbit Ace 3 Not Turning On?

The Fitbit Ace 3 is a fitness tracking device for children, and there are a few issues that have been reported with the device not turning on. One common issue is that the device is not charged properly. Make sure that the device is fully charged before using it.

Another issue that can cause the Fitbit Ace 3 not to turn on is a software glitch. You can try restarting the device by holding down the side button for 10 seconds. If the device still does not turn on, you may need to contact Fitbit support for further assistance.

Finally, it is possible that the device is simply defective. In this case, you will need to contact Fitbit support for a replacement.

How Do I Reset My Fitbit Ace 3 If It Is Not Turning On?

Resetting your Fitbit Ace 3 can be a simple and effective way to troubleshoot issues. Follow these steps:

1. Remove the tracker from the band.

2. Press and hold the button on the side of the tracker for 4 seconds.

3. Continue holding the button until the tracker vibrates and the Fitbit logo appears on the screen.

4. Release the button.

5. When you see the Fitbit logo, tap the button twice.

6. The tracker will restart.

If the problem persists, try charging the tracker for at least 10 minutes. If the tracker still won’t turn on, contact Fitbit’s customer support for further assistance.

How Long Does A Fitbit Ace 3 Battery Last?

A Fitbit Ace 3 battery can last up to five days before needing to be recharged. This is based on normal use, which includes tracking steps, active minutes, and sleep. The battery will also last longer if it is not used continuously for tracking, and if it is not used to monitor sleep. Additionally, the battery will last for a longer period of time if it is not used while it is charging.

However, it is important to note that the battery life of a Fitbit Ace 3 can vary depending on factors such as how often it is used, how it is used, and the type of activities it is being used for. Therefore, it is important to refer to the specific instructions that come with your Fitbit Ace 3 for the most accurate information about its battery life.

Summary

Fitbit Ace 3 is a great device for kids to track their activity. But if your Fitbit Ace 3 is not turning on, it can be really frustrating. In this blog post, we discussed some common fixes to get your Fitbit Ace 3 working again. If none of these solutions work, contact Fitbit customer support for more assistance.

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Greg Clayton

Greg is an IT support specialist with over 15 years of experience troubleshooting a wide range of tech issues. He launched gcdev2.com to share solutions with others in convenient, step-by-step guides. In his spare time, Greg enjoys learning about new devices and staying up to date on the latest operating systems and apps. He lives in California with his wife and two children, where he passes down his tech know-how while also picking up new tricks from the next generation of digital natives. Greg holds a degree in Computer Science and is A+ certified. In addition to running the site, he authors many of the hands-on tutorials and how-to articles to help users fix problems and get the most out of their devices.
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